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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Annie Hex

Annie Hex

February 24, 2025

5  out of  5
rating by Annie Hex
"Andrew is so incredibly helpful, knowledgeable, kind, and supportive. He helped me upgrade and add policies today and he talked me through everything especially as someone who knows nothing about insurance. 😂 This office has been so helpful in making sure I have what I need and goes above and beyond in literally everything. Really happy to be a longtime customer for some years now. Cannot recommend State Farm enough. They are kind, personable, and they really got your back and care about their customers. Thanks again, Andrew!"
We responded:
"Hi Annie, Andrew is the best! We are glad that you got to experience his helpfulness and kindness firsthand. If you need anything else in regard to your auto insurance policy, please don't hesitate to reach out. "
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Francine Gatto

January 31, 2025

5  out of  5
rating by Francine Gatto
"Phone and email communications were very pleasant, respectful and informative with no pressure."
We responded:
"Hi Francine! Thank you for sharing your positive experience when you were chatting with us about your home and auto insurance policies. We are glad to hear that our office was respectful and informative as well. Please let us know if you have any questions in the future... we would be happy to help in any way possible. :) "
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Salvador Vargas

October 2, 2024

5  out of  5
rating by Salvador Vargas
"Thank you Yazmin! Great service :)"
We responded:
"Hi Salvador, Thank you for your review! So glad to hear that you received great service in regard to your home and auto insurance. Please let us know if you have any questions or concerns!"
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Jeremy Andrews

September 12, 2024

5  out of  5
rating by Jeremy Andrews
"The team here at Ryan Vanderveen insurance are a great bunch of people. Candy, Claire, Megan, and Andrew have always been helpful and supportive. It's easy to see that they care about their work, and even seem to have fun doing it. The office is amazing...modern, welcoming, and clean. I appreciate your help and continued service!"
We responded:
"Thank you for your kind words, Jeremy! We love having the opportunity to serve and support our home and auto insurance community. Working with customers like you make it fun:) Please let us know if we can support you in any way!"
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Daisy Acosta

September 4, 2024

5  out of  5
rating by Daisy Acosta
"Greatly appreciate the staff. Very friendly and pleasing to speak with. Overall got an awesome bundle with a great price. No hassle, no stress, even through a text! Very much appreciated STATE FARM. Thank you again staff."
We responded:
"Hi Daisy, Thank you for your kind review! We are glad to hear that you had a pleasant experience with us. Please let us know if you have any questions regarding your home or auto insurance. "
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Bishop Cameron

August 16, 2024

5  out of  5
rating by Bishop Cameron
"Yazmin helped out a ton!! Great explanations and fair prices! I can’t reckoned them enough!"
We responded:
"Hi Bishop, That is great to hear! We are glad that you got a great price on your home and auto insurance. Yazmin is a ROCKSTAR! Please let us know if you need anything else:)"
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Jose Gutierrez

August 15, 2024

5  out of  5
rating by Jose Gutierrez
"Yazmin gracias por tu ayuda con confirmación de asegúranos"
We responded:
"Hi Jose, Glad to hear that Yazmin was able to help you with your home and auto insurance! She does an excellent job of serving our customers. Please let me know if you have any questions or concerns!"
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Ernestina Altamirano

August 14, 2024

5  out of  5
rating by Ernestina Altamirano
"Grasias yazminortega por tu ayuda."
We responded:
"Hi Ernestina, Thank you for your kind words! We are so glad to hear that Yazmin was able to help you with your home and auto insurance. Please let us know if you have any questions or concerns!"
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olivia majerski

July 31, 2024

5  out of  5
rating by olivia majerski
"Hi i’m Olivia. Me and my husband recently went in to sort out some troubles, and Zeke, this young wonderful soul helped us out and i hope everyone finds someone’s like him. Thanks State farm!!!"
We responded:
"Hi Olivia, Thank you for sharing your positive experience with Zeke! Please let us know if you need anything else in regard to your home, auto or life insurance policies. "
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Charlene Sauer

July 22, 2024

5  out of  5
rating by Charlene Sauer
"We spoke with Claire concerning some claim issues and she was able to fix everything within a few moments!! Outstanding service! Thank you!!!"
We responded:
"Hi Charlene, We are so glad to hear that you had a good experience with Claire! She does a great job of representing the level of service and organization that we strive to provide for your home and auto insurance. Please let us know if you have any questions!"
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Gabriel Zurita

July 19, 2024

5  out of  5
rating by Gabriel Zurita
"Yazmin Ortega gracias por tu ayuda"
We responded:
"Hi Gabriel, We are glad to hear that you had a good experience navigating your home and auto insurance with Yazmin! Please let us know if you have any further questions. "
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Brian S.

June 17, 2024

1  out of  5
rating by Brian S.
"Office is non-responsive to email inquiries sent through the State Farm app. Can't explain why my auto rates keep going up without scheduling an in-office appointment. Don't understand why they can't give me an explanation over the phone. I'm not losing money by taking time off of work just to receive a simple explanation."
We responded:
"Dear Brian Thank you for taking the time to share your feedback regarding your experience with the office's responsiveness to your email inquiries through the State Farm app. We apologize for any inconvenience this may have caused you. We understand that it may not be feasible for everyone to come in person to chat. If you prefer not to schedule an in-office appointment, please feel free to give us a call at 630-723-6994. We would be happy to talk with you and answer any questions you may have. Additionally, here is a statement State Farm corporate released with relevant information about rate increases: https://www.statefarm.com/simple-insights/auto-and-vehicles/industry-wide-rise-in-auto-insurance-rates Once again, we apologize for any inconvenience caused and appreciate your patience. Should you have any further questions or concerns, please do not hesitate to reach out. "
Profile photo of Ubaldo Lopez

Ubaldo Lopez

June 8, 2024

5  out of  5
rating by Ubaldo Lopez
"Gacias Yazmin Ortega por tu ayuda con los carros y casa."
We responded:
"Hi Ubaldo! Thank you for the review. We are glad to hear that Yazmin was able to help you find home and auto insurance in a timely manner. Please let us know if you have any questions! "
Profile photo of Esteban Tinajero

Esteban Tinajero

June 1, 2024

5  out of  5
rating by Esteban Tinajero
"Hi, my name is ESTEBAN I talked to YASMIN ORTEGA and she is a very nice person to talk and ask questions about the insurance from your house. She explain me every detail on my estimate for the insurance on my new house. She’s very helpful and kind. I recommend you to talk to her for any questions of car or HOUSE INSURANCE. Thank you, YASMIN ORTEGA for your help. I appreciate it."
We responded:
"Hi Esteban! Thank you for sharing your positive experience with Yasmin Ortega Garcia regarding your home and auto insurance. It's great to hear that she was helpful, kind, and provided detailed explanations. We're glad to have her on our team! If you have any more questions or need further assistance, feel free to reach out."
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Josue Alvarado

May 26, 2024

1  out of  5
rating by Josue Alvarado
"Awful experience with Domenico Polo. When I reached out to get homeowners insurance and auto bundled up, he said I was ineligible without explanation and with a rude attitude. A little after that I reached out to another State Farm and they happily gave me an awesome policy for home and auto. I wouldn’t recommend working with him. With the other reviews listed this seems to be an honest location but not Domenico."
We responded:
"Thank you for sharing your feedback regarding your experience with Domenico! I'm sorry to hear that you had a negative encounter with him as you were looking into home and auto insurance. Customer service and attitude play a crucial role and we strive to provide the best. If you have any further questions or if there's anything else myself or my team can assist you with, please let me know."
Profile photo of Pedro Luis Reyes Celis

Pedro Luis Reyes Celis

May 23, 2024

5  out of  5
rating by Pedro Luis Reyes Celis
"El servicio de la empresa es excelente pero La atención de Yazmin y dom son excepcionales. Muchas gracias!"
We responded:
"Hi Pedro! Thank you for sharing your positive feedback about the company's service and the exceptional attention provided by Yazmin and Dom. It's always great to hear about outstanding customer experiences when it comes to home and auto insurance. I'll make sure to pass along your appreciation to them. If there's anything else you need assistance with or if you have any further questions, please don't hesitate to ask. We're here to help!"
Profile photo of Ruben Ruiz

Ruben Ruiz

May 15, 2024

5  out of  5
rating by Ruben Ruiz
"YAZMINE DID A GREAT JOB, ADVISED US VERY WELL AND ANSWERED ALL OUR QUESTIONS, DEFINITELY RECOMMENDED, THANK YOU"
We responded:
"Hi Ruben! That's great to hear! I'm glad Yazmin did a great job assisting you, providing helpful advice, and addressing all your home, auto and business insurance questions. Thank you for recommending her. If you need any further assistance in the future, don't hesitate to reach out:)"
Profile photo of Ashton Newkirk

Ashton Newkirk

May 15, 2024

5  out of  5
rating by Ashton Newkirk
"I left Allstate after 10 plus years, when I was never able to get ahold of my agent. I looked into State Farm and the fact that the same coverage was cheaper made my switch a no brainer. You can call anytime and speak to someone quickly. Claire has been nothing short of amazing in answering my millions of questions via email and on the phone. She is patient and always knows the answers, and if she doesn’t she takes her time to make sure she gets you the information you need. I truly don’t know how I would navigate certain issues without her. She remembers you and stays on top of things all the time. My sister has even switched to this office after seeing how wonderful I have been treated. If you’ve been thinking about switching companies or offices, let this be your sign. I truly cannot say enough good things!! Couldn’t be happier!"
We responded:
"Hi Ashton! Thank you for sharing your positive experience with switching to State Farm and working with Claire! It's great to hear that you found the same auto insurance coverage at a lower cost and that Claire has been exceptional in answering your questions and providing support through email and phone. As an office, it is our goal to be patient, knowledgeable, and to go above and beyond to ensure you have the information you need. It's also fantastic to hear that your sister has switched based on your recommendation. We are excited to get to know her as well:) If there's anything else you need assistance with, please don't hesitate to let us know!"
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Julio Mayorga

May 13, 2024

5  out of  5
rating by Julio Mayorga
"Yazmin Ortega thank you for helping me with my contractors policy and WCC"
We responded:
"Hi Julio! I am so glad Yazmin could assist you with your Contractor's insurance policy and Workers' Compensation coverage. If you have any more questions or need further assistance regarding home, auto or business insurance, feel free to ask:)"
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Tosha Brown

May 10, 2024

5  out of  5
rating by Tosha Brown
"Megan is amazing!! She was able to help me find a policy that would benefit and fit me the best. She has a lot of knowledge and overall made this experience great and easy!"
We responded:
"Hi Tosha, Thank you for your review! We are so glad to hear that Megan's expertise in auto and home insurance allowed her to find a policy that suited your needs, provided maximum benefits and made the entire process of obtaining insurance a pleasant and effortless experience. Have a good day:) "
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Eduardo Avila

May 6, 2024

5  out of  5
rating by Eduardo Avila
"Gran agencia y excelente servicio de la señorita jazmin Ortega. Dispuesta a ayudar y buscar tu mejor opción. Felicidades 100% recomendado"
We responded:
"Hi Eduardo! Thank you for your kind words about the service Jazmin is able to provide for home and auto insurance. We are excited to have her join our team, she goes above and beyond to help our customers!"
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Peter Whallon

April 8, 2024

5  out of  5
rating by Peter Whallon
"Great experience working with State Farm and Ryan's team. Moved across the country and they were so helpful in getting my coverage switched to a new agent and very understanding. Would highly recommend!"
We responded:
"Hi Peter! Thank you for sharing your positive experience working with State Farm and our team! It's fantastic to hear that we were able to provide clear understanding in getting your home and auto insurance coverages switched to a new agent after your move across the country... We strive to provide excellent service and support! If you have any more questions or need further assistance in the future, feel free to reach out."
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Mason Otzwirk

March 26, 2024

5  out of  5
rating by Mason Otzwirk
"I called kind of not knowing how long/difficult getting new car insurance would be and Megan was extremely helpful, informative plus it didn't take long at all; I would say about 20 minutes!"
We responded:
"Thank you for taking the time to share your positive experience with Megan and our car insurance services! We're delighted to hear that Megan was helpful and efficient in assisting you. Providing excellent customer service and a smooth experience is our top priority, and we're glad that we could meet your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Norma Falzone

March 5, 2024

5  out of  5
rating by Norma Falzone
"Awesome response and representatives for your company!"
We responded:
"Hi Norma! Thank you for taking the time to leave such a positive review about our State Farm! We greatly appreciate your kind words and are thrilled to hear that you had an awesome experience with our auto and home insurance representatives. We value your support and are grateful for your trust in Ryan Vanderveen State Farm. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again!"
Profile photo of Xiao Liu (Pers)

Xiao Liu (Pers)

November 14, 2023

5  out of  5
rating by Xiao Liu (Pers)
"Dom produces my policies and Megan is a pleasure when she helps me keep up to date. They're easy and quick to get hold of and make my day easier."
We responded:
"Megan and Dom are rockstars! We are so glad they were able to make your overall auto and home insurance experience positive. Please don't hesitate to reach out if you need anything:) "